PRIVACY POLICY & SHIPPING
Personal Information We Collect
When you visit our store, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.
How We Use Your Personal Information
We use the order information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this order Information to:
- Communicate with you
- Screen our orders for potential risk or fraud
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services
Sharing Your Personal Information
We share your personal information with third parties to help us use your personal Information, as described above. For example, we use Shopify to power our online store.
Refund Policy
Premade Clothes: All premade clothes purchases can be refunded within 1 week of the delivery date, provided they are returned in their original condition.
Reworked One-of-One Vintage: Due to the unique nature of our reworked one-of-one vintage items, all sales are final. We do not accept returns, exchanges, or refunds on these items.
Please contact us at support@danielnoir.com for any return requests or questions about our return policy.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@danielnoir.com
Garment Care Instructions
Our garments are designed with premium materials and attention to detail.
However, normal wear and distressing after washing and wearing is expected and shall not be considered as a flaw or defect. This natural aging process adds to the unique character of each piece.
To preserve the exceptional quality of garments, we advise hand washing in cold water with a delicate detergent. For those preferring machine care, a gentle cold cycle is suitable. Please line dry to maintain the garment's pristine condition.